Strong partnerships are built on trust, commitment, and a shared vision for growth. This philosophy has been at the heart of the long-standing collaboration between DIC Graphics Indonesia (DICG ID) and CV FA Bersaudara, a partnership that has continued to strengthen over the years while delivering value to customers across the printing industry.

During the interview, Mrs. Nunuk from CV FA Bersaudara reflected on nearly two decades of partnership with DICG ID, built on trust, open communication, and shared success.

For Mrs. Nunuk, the relationship with DICG ID goes beyond being a distributor. Before leading CV FA Bersaudara as a distributor, she was part of the DICG ID team as a marketing staff member starting in 1995.  This unique journey has given her a deep understanding of DIC and its values, creating a strong foundation for collaboration.

Over the years, the business relationship has evolved into a true partnership, where both companies work closely toward common goals and long-term growth.

One of the strongest messages throughout the interview was the importance of teamwork.

According to Mrs. Nunuk, DICG ID has consistently supported CV FA Bersaudara through high-quality products, technical expertise, responsive customer service, and ongoing business support. Whether addressing customer inquiries, resolving technical challenges, or exploring new business opportunities, both teams work together to deliver the best outcomes.

She emphasized that challenges are inevitable in any business. However, through open communication and mutual support, challenges become opportunities to learn, improve, and grow together.

Business growth requires more than achieving monthly targets, it requires continuous evaluation and strategic planning.

Mrs. Nunuk shared that DICG ID regularly provides sales reports and business analysis, allowing distributors to monitor performance, identify opportunities, and refine business strategies. In this way, CV FA Bersaudara has become an integral part of DICG ID ecosystem. Both companies share responsibilities, celebrate achievements, and work toward common objectives.

Whenever new customer opportunities arise, both teams work together by conducting customer visits, introducing suitable products, understanding application requirements, and recommending the best solutions. This collaborative approach ensures customers receive not only high-quality products, also technical expertise and professional support throughout the process.

CV FA Bersaudara also differentiates itself through flexible services, including:

• Professional color matching services

• Fast and reliable product delivery

• Flexible minimum order quantities (MOQ)

• Responsive customer support

• Consignment services for selected customers

These value-added services enable customers, from small to large enterprises, to receive solutions tailored to their operational needs.

Mrs. Nunuk highlighted how DICG ID continuously introduces new technologies, innovative products, and environmentally friendly solutions. These developments help customers remain competitive and also encourage distributors to continuously expand their knowledge and technical capabilities.

By staying up to date with market trends and sustainable innovations, both DICG ID and CV FA Bersaudara are well-positioned to meet the changing demands of the printing industry while supporting customers in achieving long-term success.

Today, CV FA Bersaudara continues to strengthen its presence in both offset and flexographic printing markets while also offering supporting chemical products from DICG ID. As market demands continue to shift, both companies remain committed to adapting, innovating, and delivering reliable solutions that create lasting value for customers.

The story shared by Mrs. Nunuk demonstrates that successful business relationships are built through consistent communication, mutual support, and a shared commitment to growth.

DICG ID sincerely appreciates the trust and dedication of CV FA Bersaudara throughout this remarkable journey. 

Watch the Interview below!